Get Paid Faster with Less Hassle! Tools, Tips & Techniques to Make That Happen

  • Friday 1/31/2025
  • Time: 9:00 am - 12:00 pm
  • Course Code: 531RL
  • Cost: $130
  • Credits: 3 CE Hours
speaker
Jennifer de St. Georges, MS is a practice management consultant, a contributing editor for Dentistry Today, and an international lecturer. Jenny has maintained her global reputation for decades by sharing her dental proactive management approach, practical systems that deliver results and communication techniques that turn happy patients into practice ambassadors…..and a referral practice is born. Jenny’s reputation for ‘telling it like it is’ ensures that you will have a content-driven, practical, and entertaining day.

"Inform before you perform…no surprises" has been the instructor's mantra in practice management for decades. Nowhere is this philosophy more needed that when discussing treatment costs with patients. Attendees will leave with a full understanding of how essential it is for a practice to have consistent practice and patient financial protocols in place. Enjoy increased cash flow, patient referrals, and lower accounts receivables and miscommunication.

After this course attendees will be able to:
  • Discover how to discuss financial guidelines on your website and over the telephone
  • Implement the seven golden rules to turn telephone shoppers into productive patients
  • Identify the ten essential policies your financial agreement must include    
  • Discuss three reasons to have a no-show charge in the hopes of not having to use it
  • Solve the problem of dental insurance patients being harder to collect from than patients without it
  • List positive words and phrases that increase patient’s understanding of their financial responsibilities
  • Identify keywords that cause financial confusion, misunderstandings, and slow cash flow
Recommended Audience: Dentist, Office

The CareCredit grant has been applied to this course.

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ADA CERP

The Massachusetts Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.