Tuesday, September 19, 2023

5:30 pm -Registration
6:00-8:00 pm
Live – MDS headquarters, Southboro, MA
2 CEU Hours
Dr. Tyler Sanslow

LGBTQIA2S+ & DEI Oral Health Workshop

Individuals identifying as lesbian, gay, bisexual, transgender, queer, intersex, agender/asexual/ally or other (LGBTQIA2S+) have historically struggled with access to oral health care. While public health efforts increasingly focus on reducing health disparities and increasing access to care, many areas still lack dental health equity for LGBTQIA2S+ individuals.

In this course the instructor will review LGBTQIA2S+ & DEI principles and best practices. Attendees will also have the opportunity to work in groups to brainstorm, share ideas and discuss best practices for inclusive and equitable oral health.

Objectives:

• Review LGBTQIA2S+ and DEI concepts and terminology
• Provide inclusive and equitable policies and practices to support LGBTQIA2S+ patientsDevelop LGBTQIA2S+ and DEI best practices to apply in your practice

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Wednesday, October 25, 2023

6:30-8:30 pm
Live – Webinar (Zoom)
2 CEU Hours
Drs. Ancy Verdier & Sungyong Ban

Lens of Empathy: Using Clinical Photography to Connect and Communicate with Patients

In the dynamic world of clinical dentistry, effective communication and patient connection are paramount. This course explores the powerful tool of clinical photography to foster understanding, build trust, and enhance patient experiences. Through this course, dental professionals will learn how to utilize clinical photography techniques to capture accurate visuals documentation, enabling effective communication and treatment planning. From intraoral images to comprehensive smile evaluations, participants will gain hands-on experience in capturing high quality dental photographs. Moreover, this course delves into the art of empathy, emphasizing its crucial role in patient interactions. By combining clinical photography with empathetic communication strategies, dental professionals can create a patient centered environment that nurtures trust, addresses concerns and facilitates shared decision-making.

Objectives: 

• Gain an understanding of clinical photography in dentistry, including equipment techniques and best practices
• Explain capturing intraoral and extraoral images for comprehensive patient assessment 
• Compare utilizing clinical photography for treatment planning and case documentation
• Review enhancing patient communication through visual aids and multimedia presentations 
• Define empathy in dentistry: understanding patient perspectives and building trust
• Discuss integrating clinical photography and empathetic communication for effective patient education

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Thursday, November 9, 2023

6:00-8:00 pm
Live – Webinar (Zoom)
2 CEU Hours
Dr. Chris Salierno

Think Like a CEO

Dental practices have been able to thrive as small, independent businesses. However, there are a number of economic factors today that are threatening the way our practices have traditionally operated. With the looming threats of increased competition and decreasing revenue, dentists will benefit from learning how to think like a CEO. In this lecture we will learn about and use popular management models to re-imagine our businesses. Participants discuss specific strategies for their own practices.

Objectives:

• Applying business management models to the modern dental practice
• Profitability analysis and calculations for investing in technology
• Identifying weak operations and strategizing how to strengthen them

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Saturday, January 27, 2024

9:00 am -12:00 pm
Yankee Dental Congress – Boston, BCEC
3 CEU Hours
Dr. Kathy O’Loughlin

Learning to Lead – 5 Stars of Leadership

As professionals, we are all expected to be effective leaders. But where do we learn those skills? It certainly is not in the dental school curriculum. All-star leadership of a team can be learned and not simply by trial and error or role modeling others, (including bad behavior). This course will help prepare you to be an effective leader, understand your individual style, think strategically, manage the team more effectively with less stress, and deal with inevitable conflict among team members without losing sleep at night!

Objectives:

• Experience the basics of effective leadership by understanding your own styles and how to interact effectively with others on the team
• Understand leadership traits and behaviors that inspire others to follow 
• Recognize the five behaviors of a great team
• Learn how to build trust in your organization/practice
• Identify the characteristics of a good team and how to motivate others to lead
• Develop skills to have an executive presence, be aware that many observe your actions, and reflect on the organization you represent  
• Appreciate the importance of having and enforcing governing documents 
• Discover how to facilitate constructive meetings and conversations, and handle conflict
• Realize the value of creating strategy and art of business planning