Tech Talk: Elevate the Patient Experience with Marketing & Practice Solutions
Friday, January 31, 2025
2:00 – 4:00 pm
Course Code:
602RL
Cost:
$0.00
Credits:
2
CE Hours
Arguably, one of the biggest drivers of practice success is providing patients with a seamless experience. Patients today have a level of expectation around engaging and communicating with practices, therefore, becoming “tech-forward” is no longer something practices can ignore. The benefits gained from workflow efficiency to an improved patient experience far outweigh the risk of sticking with traditional methods that don’t contribute to practice growth, team well-being, or patient retention. Join the instructor, an expert in dental technology with decades of experience, as he provides actionable strategies to enhance the patient experience with a technology-forward practice.
Speakers
After this course attendees will be able to:
- Recognize the impact of patient expectations, the rising need for services, and staffing shortages on practices
- Identify low-, mid-, and high-tech options that can be used at any stage of the patient experience
- Understand how technology can impact practice communication, staff efficiency, and schedule control
The ProSites grant has been applied to this course.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP