Crush The Call: Get Patients Showing up Excited!
Saturday, February 1, 2025
10:00 am – 12:00 pm
Course Code:
779SL
Cost:
$0.00
Credits:
2
CE Hours
During this course attendees will learn the skills to create a great first impression on the phone, control and schedule the patient, and increase the new patient call conversion. New patients will be looking forward to their first appointment and will consistently show up and not call other practices. Your team will learn the 4 steps to crushing the call to increase your new patient numbers to have your marketing dollars pay off.
Speakers
After this course attendees will be able to:
- Implement effective phone scripts
- Enhance call conversion rates
- Gain strategies for addressing patient concerns and objections over the phone
- Evaluate and improve your team's phone performance using customized scorecards
- Recognize if the team is improving with their new patient phone skills
- Develop a system for team leads to hold the team accountable
The Dental Coaches grant has been applied to this course.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP