Communication and Customer Service Skills for the Clinical Team
Saturday, February 1, 2025
10:00 am – 12:00 pm
Course Code:
776SL
Cost:
$0.00
Credits:
2
CE Hours
Let’s face it. Your team is VITAL. They way they treat patients is a defining moment in how your patient feels about the doctor, their treatment, and the way the practice operates. In spite of your exceptional clinical skills, your TEAM can unwittingly weaken the strengths of your practice. This course will teach you and your team how to be intentionally dynamic to help your practice grow and thrive. Your team will learn how to become Patient Advocates while your clients are in their care. This course will help you increase your treatment acceptance, attract more patients, and create a team that works together using everybody’s strengths.
Speakers
After this course attendees will be able to:
- Discover internal communication skills
- Utilize how to grow your practice through excellent patient experience
- Build a team culture that leverages each person’s strengths
The Weave grant has been applied to this course.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP