Back to Basics: Fundamentals of Connecting and Communicating with Your Patients
Thursday, January 30, 2025
9:00 am – 12:00 pm
Course Code:
322TL
Cost:
$155.00
Credits:
3
CE Hours
THE MORNING TEAM HUDDLE
Back to Basics: Fundamentals of Connecting and Communicating with your Patients
Do you feel you are having a hard time connecting with your patients? Struggling to explain and carry through treatment plans? Lacking that certain pizzazz and interpersonal skills?
This course will take you step by step through the importance of your first meeting with your patient. Attendees will discuss the key elements that need to be established at your first appointment. We will review concepts that can help you foster a long-lasting relationship with your patient that is founded on universal communication goals of respect, compassion and empathy. We will specifically discuss three other modules and dive into the details on how to navigate through difficult situations. We will also discuss how to PREVENT difficult situations that can sever your relationship with your patients. Lastly we will discuss your ethical obligation when treatment planning to ensure a holistic approach to your patient’s overall health being.
Speakers
After this course attendees will be able to:
- Discover how to be an effective communicator with your patients
- Develop skills needed to present effective treatment plans successfully that will drive case acceptances
- Identify how to manage problems, should they arise, and how to deescalate the situation
- Utilize interpersonal skills that display empathy, compassion and understanding to the patient all while maintaining the highest ethical standards
*Tuition includes breakfast beginning at 8:30 am.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP