is the founder and president of the Total Patient Service Institute that specializes in implementing the highest level of patient service and case acceptance skills in dental practices. He has spoken at every major dental meeting in North America, conducted hundreds of seminars all over the English-speaking world, worked with thousands of dental practices to increase their productivity through patient communication, written over 100 articles for dental industry publications, authored 5 books, produced dozens of audio and video learning programs, and has been named “Dental Businessman of the Year” by Excellence in Dentistry. Join us for an information-packed, and highly engaging session of learning for the entire dental team that will take your case-acceptance to the top!
