First Impressions to Final Smiles: How to Boost Referrals and Reviews
Thursday, January 30, 2025
1:00 – 4:00 pm
Course Code:
418TL
Cost:
$130.00
Credits:
3
CE Hours
In today’s competitive dental industry, patient referrals and positive reviews are gold. However, these coveted endorsements don’t just happen by chance. They start from the very first interaction and are cultivated at every step of the patient journey. In this dynamic presentation, the instructor will teach you how to transform your practice from ordinary to extraordinary. The instructor will show attendees how to impress patients from the initial phone call to the follow-up appointment, ensuring they leave your office raving about their experience. Through engaging examples and practical exercises, you will learn verbal skills, identify key opportunities to wow your patients, and assess your current practices to pinpoint areas for improvement. Get ready to turn your dental practice into a referral magnet!
Speakers
After this course attendees will be able to:
- Understand the importance of first impressions
- Master verbal skills for patient interaction
- Identify key opportunities to amaze patients
- Evaluate your current practices
- Implement strategies to encourage referrals and reviews
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP