Ten Ways to Create a Memorable Patient Experience in YOUR Practice!
Friday, January 31, 2025
8:00 – 11:00 am
Course Code:
519RL
Cost:
$135.00
Credits:
3
CE Hours
We all want patients who say “yes” to treatment, show up on time, consistently reappoint, refer friends and family members, and more. It’s not that difficult to accomplish, and it all begins with providing a memorable patient experience from the time they call on the phone until the time they leave with a beautiful smile! With easy-to-use content, music, humor, and more, this course will help to “wow” your patients and grow your practice like never before.
Speakers
After this course attendees will be able to:
- Provide a patient experience so memorable that referrals increase, practice revenues go up, and dentistry is fun again
- Learn the “magic phrase” that MUST be said at every new patient appointment
- Implement the supercharged patient-friendly exam that gets patients to ask for treatment before you say a word!
- Identify the biggest (and fatal) mistake made when a new patient calls and know how to end it immediately
- Discuss what can cause a busy practice to plateau and what the simple remedy is
The CareCredit grant has been applied to this course.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP