Questions You Have, Answers You’ll Love: Dealing with Difficult Patients
Friday, January 31, 2025
1:00 – 4:00 pm
Course Code:
547RL
Cost:
$135.00
Credits:
3
CE Hours
“OH NO! Not that one again!” After all your training, and years of hard work and tremendous sacrifice, don’t you just hate it when you get those heart wrenching questions and resistance to case acceptance over and over again? You and your team work so hard, and care so deeply, so why is it that often our patients don’t ask for optimal care and enthusiastically accept our treatment plans?
Speakers
After this course attendees will be able to:
- Discover the power of the high impact new patient experience
- Review ten questions you must ask of each new patient
- Obtain the necessary evidence for predictable case presentations
- Roleplay with your team the most common questions you absolutely hate to hear, and learn the most predictable answers you’ll love to give them
The CareCredit grant has been applied to this course.
The Massachusetts’s Dental Society is an ADA Corp Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at
ADA.org/CERP