Frequently Asked Questions

Course Handouts / Supplies: Course handouts and required supplies will be listed in the course descriptions found in our course search. Please download and print your handouts before coming onsite. If you forgot your handouts at home, please go to the FedEx Office in the BCEC (Boston Convention & Exhibition Center) prepared with the course code and speaker name. 

Printer: Yankee Dental Congress does not offer printing services, there is a Fed-Ex location in the BCEC where you can print. 

Lanyards: Lanyards can be picked up at Self-Check-in, the Registration Desk, and in bins throughout the BCEC. 

Coffee: There is a Starbucks in the Westin (connected to the BCEC) and coffee stands throughout the BCEC (Show Floor/Lobby) 

Tote Bags: Yankee tote bags are found at the Welcome Center in the North Lobby and at the Info Counter on the show floor. 

Courses: Grab a Program at a Glance from the Registration Desk for a master list of all course locations and times. 

My Badge: If you pre-registered, print your badge at Self-Check in using your QR code in your confirmation email! 

Yankee Merch: Our brand-new Yankee Merchandise is being sold in the North Lobby of the BCEC. 

Coat Check: The coat check is directly to the left of the main entrance in the North Lobby. (HOURS: THURSDAY/FRIDAY: 7AM-6:30PM & SATURDAY: 7:00AM-5:30PM) 

Concert Wristbands: Concert wristbands can be picked up and purchased at the Box Office in the North Lobby of the BCEC while seats last. Register today to purchase your concert seats to Flo-Rida before it sells out! Box Office Hours:  THURSDAY: 8:00AM-5:30PM / FRIDAY: 8:00AM-8:00PM 

No, child care will not be provided at Yankee Dental Congress.

The BCEC provides free WiFi throughout the building. No password necessary.

Restaurant Reservation Service
Visit our Dining Discounts and Restaurants Near the BCEC page.

Accessibility
Yankee Dental Congress works to create an Annual Meeting that is accessible to all. This includes reasonable accommodations as specified by the Americans with Disabilities Act (ADA). Yankee and its conference venues ensure mobility access within all session and conference rooms. Please submit your request in writing to yankeedental@massdental.org no later than December 15, 2024, to Massachusetts Dental Society, Two Willow Street, Southborough, MA 01745.

Family/All-Gender Restrooms
The convention center has designated Family/All-Gender restroom facilities. These restroom facilities will be marked and are available for use by all persons, regardless of their gender identity.

Lost and Found
BCEC: If you find an item in the convention center, please turn it in at the Welcome Center in the North Lobby. If you lose an item, please check at the Welcome Center.
Hotels: If you find an item in a hotel, please turn it in to the Front Desk of that hotel. If you lose an item at a hotel, please check at the Front Desk for assistance.

First Aid
The First Aid Room is located on the second floor of the BCEC, Room 201.

Nursing Pods
These enclosed, private spaces are lactation stations for new mothers that can be used by employees, visitors, and event attendees at the BCEC. The Mamava Pod will be located at Level 1 Southeast of BCEC, adjacent to restroom. Download the app and schedule an appointment for when you are at Yankee. 

Business Services  
FedEx Office is the exclusive business center for all show exhibitors and attendees at the BCEC and is located in Level 1 West.

Coat Check 
Coat check service is available Thursday through Saturday. Coat check stations are located in the North Lobby and at the East entrance on Level 1 of the BCEC.

Hotel information can be found on the Travel/Housing page.

Note that onPeak is the only official hotel provider associated with our event. While other hotel resellers may contact you offering accommodations for your trip, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements with non-endorsed companies can have costly consequences. 

Note that Convention Data Services is the only official registration provider with our event.
To ensure that you are being directed to the proper services provided by Yankee all registration pages will have the Convention Data Services’ logo and/or the language xpressreg.net in the URL, and all confirmations will be from emails that end in xpressreg.net.

As an attendee you will receive continuing education credits for only the courses that are listed under your name and unique registration number. If someone from your office cannot attend a course and you plan to attend in his/her place, the change MUST be made to your registration as well as to that of the person you are replacing. Please call the Yankee Customer Service at 877.515.9071.

General Attendance Credits

MA Dentists: For the 2026 license renewal cycle, CE credits obtained between April 1, 2024, and March 31, 2026, including a total of 5 credits for general attendance at a conference during that period, are allowed. 

MA Dental Hygienists: For the 2025 license renewal cycle, CE credits obtained between April 1, 2023, and March 31, 2025, including a total of 4 credits for general attendance at a conference during that period, are allowed.

MA Dental Assistants: For the 2025 license renewal cycle, CE credits obtained between November 1, 2023 and October 31, 2025, including a total of 2 credits for general attendance at a conference during that period are allowed.

For information about recent changes in MA regulations go to www.mass.gov/dph/boards/dn

The Massachusetts Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP

CEU Credits

Credit is assigned by the MDS on an hourly basis, subject to final approval by the Board of Registration in Dentistry (BORID) in each state. Lectures, workshops, and hands-on courses receive one credit per hour (rounded down to the nearest hour). For courses not related to patient care, please contact BORID for allowed credit. Enter Your CEs.

Connecticut State Dental Commission Dept. of Public Health
860-509-7648
portal.ct.gov/DPH

Maine Board of Dental Examiners
207-287-3333
www.maine.gov/dental/

New Hampshire Board of Dental Examiners
603-271-4561
www.oplc.nh.gov/board-dental-examiners

Vermont Board of Examiners
802 828-2390
https://sos.vermont.gov/dental-examiners/statutes-rules-resources/

Rhode Island State Board of Examiners in Dentistry
401-222-2827
www.health.ri.gov

NBC Credits

The formal continuing education programs of the Yankee Dental Congress are ADA CERP approved and qualify for NBC continuing education credits. Upon completing courses at Yankee, Certified Dental Technicians (CDT) and Recognized Graduates (RG) should print a transcript of their courses, and submit this directly to the NBC. (Transcripts may be downloaded from the www.yankeedental.com website) It is the responsibility of the technician wanting to receive approved credit to submit this documentation to NBC before their renewal period, while keeping a copy for their personal records. Yankee Dental Congress does not submit transcripts on your behalf.

DANB Credits

DANB Certificants who attend or participate in Continuing Dental Education (CDE) courses sponsored by the American Dental Association Continuing Education Recognition Program (ADA CERP), may be able to use these courses to renew their DANB Certification. It is the responsibility of the Certificant to ensure that courses they take meet DANB’s Recertification Requirements, and that the CDE credits are reported in the appropriate DANB CDE categories, as described in DANB’s Recertification Requirements. DANB does not accept general attendance and/or Exhibit Hall Floor attendance CDE credit.

A copy of DANB’s recertification requirements is available at: www.danb.org

For CDE questions contact DANB by phone at 1-800-367-3262.

AGD Credits

The formal continuing education programs of the Yankee Dental Congress are accepted by AGD for Fellowship/Mastership credit. The AGD number is 219251.

We do not provide transportation to offsite courses.

Please see the bus schedule for public transportation options.

The Brewery Tour event DOES offer transportation – please see the specifics of this here.

See the registration page.

Attendee Registration:
THURSDAY 01/30/25: 7:00AM-5:30PM
FRIDAY 01/31/25: 7:00AM-5:30PM
SATURDAY 02/01/25: 7:00AM-4:00PM

Exhibitor Registration:
TUESDAY 01/28/24: 8:00AM-5:30PM
WEDNESDAY 01/29/24: 7:00AM-6:30PM
THURSDAY 01/30/25: 7:00AM-5:30PM
FRIDAY 01/31/25: 7:00AM-5:30PM
SATURDAY 02/01/25: 7:00AM-4:00PM

Exhibit Hall Hours:
THURSDAY 01/30/25: 9:30AM-5:30PM
FRIDAY 01/31/25: 9:30AM-5:30PM
SATURDAY 02/01/25: 9:00AM-4:00PM

Box Office Hours:
THURSDAY: 8:00AM-5:30PM
FRIDAY: 8:00AM-8:00PM

2025 REFUND/CANCELLATION POLICY:

Requests for cancellations/refunds must be processed through our website yankeedental.com  under the “Access Existing Registration” tab; no later than December 27, 2024.  After this date, no refunds – including for absences due to illness (including COVID-19), late arrivals, weather, or parking difficulties – will be granted. Cancellation processing fees are $25 per canceled registration and $5 per course. The minimum refund allowed is $10. All requests must be submitted no later than: December 27, 2024.

All wristbands purchased to the Flo-Rida Concert on Friday January 31, 2025, are non-refundable. All sales are final, and Yankee Dental Congress does not offer any money-back guarantees, refunds, or exchanges for purchased concert purchases at any time. Any wristbands that are lost after being picked up onsite are not replaceable, and a new wristband must be purchased for entry.

By attending Yankee, I agree to voluntarily assume all risk related to exposure and illness and agree not to hold MDS or any of its affiliates, partners, sponsors, directors, officers, employees, agents, contractors, volunteers, or Event venues liable for illness. 

The health and safety of all Yankee Dental Congress attendees remains of paramount importance to us as we move beyond the COVID-19 pandemic.  Yankee Dental Congress expects its attendees to act responsibly and use good judgment to help minimize the risk of illness that is inherent with any large conference.

Upon entering classrooms, your QR code will be scanned to confirm your enrollment and attendance in the class. (In order to receive CE credits, you must be registered, scanned in, and you will still need to log in here or on the Yankee Mobile app and input the course’s secret code.)

Once CEs are entered, you may print at home or send your transcript to your personal email.

Should a course require that attendees bring supplies, the list of necessary supplies will be listed in the course descriptions found on the Yankee Dental Congress course search.

Online:

Add courses as you register on the sessions page.

If you have already registered, click on the registration button above and enter your last name and badge number (found in your confirmation email) and select “Add courses.”

Onsite:

Visit the registration desk and our staff will assist you with adding courses to your registration. (Please note that many courses will be sold out by the time we are onsite. We encourage you to add courses online to ensure you will get into the courses you are interested in taking.)

Starting this year, we are no longer using course tickets.

Instead, you will receive just your name badge with a QR code. When you scan your QR code, you will see your course schedule with all your registered classes along with their dates and times. This digital schedule will update in real-time, reflecting any course adjustments.  Upon entering classrooms, your QR code will be scanned to confirm your enrollment and attendance in the class.

If you did not receive a badge in the mail, please go to the self-check in desks and scan the QR code in your Yankee confirmation email to have it printed. If you cannot locate your confirmation email, visit the registration desk and they can search for your registration and print your badge for you.

In compliance with the Americans with Disabilities Act, Yankee will make all reasonable effort to accommodate persons with disabilities at the meeting. Please submit your request in writing no later than December 16, 2024, to Massachusetts Dental Society, Two Willow Street, Southborough, MA 01745 or by email to yankeedental@massdental.org.