FREQUENTLY ASKED QUESTIONS

Have a question about Yankee 2024? Check the FAQs!

What is the Health and Safety Policy?

To learn more about health and safety at Yankee 2024 visit yankeedental.com/health-safety.

What is my badge color?

Member Dentist (ADA & MDS)

Blue

Non-ADA Member

Blue

Dental Assistant

Red

Dental Hygienist

Green

Dental Technician

Yellow

Office Personnel

Purple

Post Doctorate

Orange

Student

Clear

Exhibit Hall Only

Neon Green

Guests Over 18

Pink

Guests Under 18

Pink

Retired Life ADA Member

Blue

Health Care Professional

Aqua

Non-Clinical Professional

Lavender

Exhibitor

Black

Exhibitor Guest

Black

Speaker

Clear

VIP

Clear

Press

Clear

Where do I get my badge holders and lanyards?

Badge holders and lanyards will not be mailed, and can be picked up in the North Lobby of the BCEC and various other locations throughout the Convention Center.

What is the Cancellation Policy?

Refund/Cancellation Policy:

Requests for cancellations/refunds must be processed through the link at yankeedental.com this page; no later than December 29, 2023.  After this date, no refunds - including for absences due to illness (including COVID-19), late arrivals, weather, or parking difficulties - will be granted. Cancellation processing fees are $25 per canceled registration and $5 per course. The minimum refund allowed is $10. All requests must be submitted no later than: December 29, 2023. Refunds will be issued in March 2024.

By attending Yankee, I agree to voluntarily assume all risk related to exposure and illness and agree not to hold MDS or any of its affiliates, partners, sponsors, directors, officers, employees, agents, contractors, volunteers, or Event venues liable for illness. 

How can I get a transcript of the CE credits I earn at Yankee?

Enter credits and print and / or send your transcript to your personal email: 

Online: visit yankeedental.com to print or email your transcript  
Mobile App: Download the Yankee 2024 mobile app to enter your credits on-site 

How are CE credits assigned?

As an attendee you will receive continuing education credits for only the courses that are listed under your name and unique registration number. If someone from your office cannot attend a course and you plan to attend in his/her place, the change MUST be made to your registration as well as to that of the person you are replacing. Please call the Yankee Customer Service at 877.515.9071.

General Attendance Credits

MA Dentists: For the 2024 license renewal cycle, CE credits obtained between April 1, 2022, and March 31, 2024, including a total of 5 credits for general attendance at a conference during that period, are allowed. 

MA Dental Hygienists: For the 2023 license renewal cycle, CE credits obtained between April 1, 2021, and March 31, 2023, including a total of 4 credits for general attendance at a conference during that period, are allowed.

MA Dental Assistants: For the 2023 license renewal cycle, CE credits obtained between November 1, 2021 and October 31, 2023, including a total of 2 credits for general attendance at a conference during that period are allowed.

For information about recent changes in MA regulations go to www.mass.gov/dph/boards/dn

ADA CERP logo

The Massachusetts Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP

CEU Credits

Credit is assigned by the MDS on an hourly basis, subject to final approval by the Board of Registration in Dentistry (BORID) in each state. Lectures, workshops, and hands-on courses receive one credit per hour (rounded down to the nearest hour). For courses not related to patient care, please contact BORID for allowed credit. Enter Your CEs.

Connecticut State Dental Commission Dept. of Public Health
860-509-7648
portal.ct.gov/DPH

Maine Board of Dental Examiners
207-287-3333
www.maine.gov/dental/

New Hampshire Board of Dental Examiners
603-271-4561
www.oplc.nh.gov/board-dental-examiners

Vermont Board of Examiners
802 828-2390
https://sos.vermont.gov/dental-examiners/statutes-rules-resources/

Rhode Island State Board of Examiners in Dentistry
401-222-2827
www.health.ri.gov

NBC Credits

The formal continuing education programs of the Yankee Dental Congress are ADA CERP approved and qualify for NBC continuing education credits. Upon completing courses at Yankee, Certified Dental Technicians (CDT) and Recognized Graduates (RG) should print a transcript of their courses, and submit this directly to the NBC. (Transcripts may be downloaded from the www.yankeedental.com website) It is the responsibility of the technician wanting to receive approved credit to submit this documentation to NBC before their renewal period, while keeping a copy for their personal records. Yankee Dental Congress does not submit transcripts on your behalf.

DANB Credits

DANB Certificants who attend or participate in Continuing Dental Education (CDE) courses sponsored by the American Dental Association Continuing Education Recognition Program (ADA CERP), may be able to use these courses to renew their DANB Certification. It is the responsibility of the Certificant to ensure that courses they take meet DANB’s Recertification Requirements, and that the CDE credits are reported in the appropriate DANB CDE categories, as described in DANB’s Recertification Requirements. DANB does not accept general attendance and/or Exhibit Hall Floor attendance CDE credit.

A copy of DANB’s recertification requirements is available at: www.danb.org

For CDE questions contact DANB by phone at 1-800-367-3262.

AGD Credits

The formal continuing education programs of the Yankee Dental Congress are accepted by AGD for Fellowship/Mastership credit. The AGD number is 219251.

 

Is child care provided at Yankee?

No, child care will not be provided at Yankee Dental Congress

Is there Coat Check service available?

Coat check stations are located in the North Lobby and at the Northeast entrance on Level 1 of the BCEC Thursday through Saturday.

Thursday, January 25   7:00 am - 6:30 pm
Friday, January 26  
7:00 am - 6:30 pm
Saturday, January 27  
7:00 am - 5:30 pm

How will I know if supplies are needed for a course?

Should a course require that attendees bring supplies, the list of necessary supplies will be indicated on the course ticket, as well as listed in the course descriptions found on the Yankee Dental Congress course search.

What days and hours is the Exhibit Hall open?

Thursday, January 25, 2024 9:30 am – 5:30 pm
Friday,  January 26, 2024  9:30 am – 5:30 pm
Saturday, January 27, 2024   9:00 am – 4:00 pm

What are the official hotels for Yankee?  

Registration and Housing will open October 12, 2023.

Note that onPeak is the only official hotel provider associated with our event. While other hotel resellers may contact you offering accommodations for your trip, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements with non-endorsed companies can have costly consequences. 

Note that Convention Data Services is the only official registration provider with our event.
To ensure that you are being directed to the proper services provided by Yankee all registration pages will have the Convention Data Services’ logo and/or the language xpressreg.net in the URL, and all confirmations will be from emails that end in xpressreg.net.

How can I register?

Registration will open at 12:00 pm on Thursday October 12th!

I signed up for a course onsite – how do I get the handouts?

Please come prepared with the course code and speaker name and you can get handouts printed for a small fee at the FedEx Office located in the BCEC.

Can I preregister for "No Charge" courses?

Pre-registration is required for all No Charge courses listed in the Yankee Program Book or yankeedental.com, except for the Student Debate. Your seat will be held for 10 minutes; after that, those without tickets will be seated according to available space. When the room is filled, no additional people will be admitted and no standing is allowed per order of the fire marshal.

My course is indicated as an "off-site" course. How do I get to an off-site location?

Busing to and from the BCEC is not provided.

What services are available at the BCEC?

Restaurant Reservation Service
Visit our Dining Discounts and Restaurants Near the BCEC page.

Accessibility
Yankee Dental Congress works to create an Annual Meeting that is accessible to all. This includes reasonable accommodations as specified by the Americans with Disabilities Act (ADA). Yankee and its conference venues ensure mobility access within all session and conference rooms. Please submit your request in writing to yankeedental@massdental.org no later than December 15, 2023, to Massachusetts Dental Society, Two Willow Street, Southborough, MA 01745.

Family/All-Gender Restrooms
The convention center has designated Family/All-Gender restroom facilities. These restroom facilities will be marked and are available for use by all persons, regardless of their gender identity.

Lost and Found
BCEC: If you find an item in the convention center, please turn it in at the Welcome Center in the North Lobby. If you lose an item, please check at the Welcome Center.
Hotels: If you find an item in a hotel, please turn it in to the Front Desk of that hotel. If you lose an item at a hotel, please check at the Front Desk for assistance.

First Aid
The First Aid Room is located on the second floor of the BCEC, Room 201.

Nursing Pods
These enclosed, private spaces are lactation stations for new mothers that can be used by employees, visitors, and event attendees at the BCEC. The Mamava Pod will be located at Level 1 Southeast of BCEC, adjacent to restroom. Download the app and schedule an appointment for when you are at Yankee. 

Business Services  
FedEx Office is the exclusive business center for all show exhibitors and attendees at the BCEC and is located in Level 1 West.

Coat Check 
Coat check service is available Thursday through Saturday. Coat check stations are located in the North Lobby and at the East entrance on Level 1 of the BCEC.

What days and hours is registration open?

Thursday, January 25, 2024   7:00 am – 6:00 pm
Friday, January 26, 2024  7:00 am – 6:00 pm 
Saturday, January 27, 2024   7:00 am – 4:00 pm 

How can I request accommodations for special needs?

In compliance with the Americans with Disabilities Act, Yankee will make all reasonable effort to accommodate persons with disabilities at the meeting. Please submit your request in writing no later than December 16, 2023, to Massachusetts Dental Society, Two Willow Street, Southborough, MA 0174

Does the convention center have Wi-Fi?

The BCEC provides free WiFi throughout the building. No password necessary.

Where do I get a show bag?

Show bags are available at the Welcome Center located in the North Lobby and the Info Counter on the Yankee Exhibit Hall Floor.

Can I add courses to my registration?

You may add courses to your registration once you have registered and received a badge number. Add as many courses as you like without a service charge. Added courses will be accepted after an official Yankee registration number has been assigned.

Update Your Registration:

  • Online with no service charge
  • Onsite at the Registration Desk in the North Lobby of the BCEC

What if I do not receive my badge and course tickets in the mail?

Visit the registration desk in the North Lobby and they will be printed for you. Exhibits Only will not be mailed. Please pick up onsite at Self Registration.